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SHIPPING & RETURNS
Return & Exchange Policy
Because of the nature of sealed products in the Pokemon TCG industry, we do not offer returns. That said, if something arrives damaged or not as described, send us an email and we'll make it right.
| Rodrigo@pocketmonstrosity.com
Cancellations can be requested prior to shipment but are subject to a 3% cancellation fee. This fee will be deducted from the refunded amount. This covers the non-refundable payment processing fee we are charged when the initial transaction is made.
Email Rodrigo@pocketmonstrosity.com with the Subject line: "CANCEL ORDER #..."
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